A List Of Things To Do Before Calling ANY Support

March 17th, 2009

1. Reboot the machine.
2. Be sure to know which operating system you have. this IS NOT the version of Microsoft Office (Word, Excel, etc.) you have.
3. Be ready to tell what applications and what versions you are using.
4. WRITE DOWN any error messages you may get.  Just saying you got an error will not be [...]

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Helpful Hints

March 17th, 2009

 Here are some simple tips that can save you a lot of headaches and a lot of money!!!
Just Take a deep breath…. Think about what you’re
doing… and most of all…
DON’T PANIC!
These are in no particular order:
1. Understand that a PC is NOT a magic box.
2. Reboot!
3. Read the documentation
4. Read everything on the screen.
5 Read [...]

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