A List Of Things To Do Before Calling ANY Support

1. Reboot the machine.
2. Be sure to know which operating system you have. this IS NOT the version of Microsoft Office (Word, Excel, etc.) you have.
3. Be ready to tell what applications and what versions you are using.
4. WRITE DOWN any error messages you may get.  Just saying you got an error will not be [...]

WINDOWS Keyboard Shortcuts

Shortcut  Function
Ctrl + A   Select All 
Ctrl + B   Bold
Ctrl + D  Duplicate
Ctrl + F   Find 
Ctrl + G   Go To Page 
Ctrl + H   Replace
Ctrl + I   Italic 
Ctrl + J   Justify Text 
Ctrl + L   Left Align Text
Ctrl + N   Open New document
Ctrl + O   Open
Ctrl + P   Print
Ctrl + Q   Quit
Ctrl + R   Right Align Text 
Ctrl + [...]

Antivirus

As many peoples “Computer Guy” I get to see a lot of PCs in very bad shape. Most of them are totally filled with Malware. Here is Wikipedia’s definition of Malware:
Malware is software designed to infiltrate or damage a computer system without the owner’s informed consent. It is a portmanteau of the words “malicious” and [...]